Sometimes all it takes is a little list to notice what we are doing wrong. We all get frustrated from time to time… This list is for those precious moments.
1. Please treat me like an idiot. I like feeling like the most stupid guy in the store because I don’t know the difference between Intel and AMD.
2. Use a lot of jargon I have never heard about. You’ll sound like a total genius and I will feel, again, like a total idiot.
3. Don’t know your product. And give me every bit of useless information about how dogs can really appreciate the sound of my soon to be new cd-player.
4. Doubt your own product. Because if you’re not totally convinced, I will for sure!
5. If I made a wrong purchase in the past, and you have just the thing I need, please rub my nose in it.
6. Give fake excuses. In fact, they don’t even have to be fake. Delayed delivery dates, shipping of wrong products, end of the line stuff,… It’s all good.
7. Don’t be trustworthy. Because everything is like fast food right now. The customer in the shop is what counts… as soon as he’s out the door and spent a lot of money, he doesn’t exist anymore. I buy, therefor I am.
8. Treat me like dirt. Especially when I have a problem afterwards. It makes me feel all warm and fuzzy inside when I have to call for three hours to get the answer to a question I didn’t even asked.
Similar Posts:
- Women need to be informed
- Trust, the long way home
- Networking Thursday: The power of asking questions
![](http://a1.twimg.com/profile_images/74478148/48797-t-samba-adidasq_normal.jpg" rel="image)
: 10 Cool and Unusual Taxis http://tr.im/ECOz #cars 11/09/09 08:02pm![](http://a1.twimg.com/profile_images/235121164/Didier_pc_normal.png" rel="image)
: RD: @ubuntuworker: Myths of Linux Distrbutions and other operating systems http://tr.im/EcOz 11/05/09 12:53pm![](http://a1.twimg.com/profile_images/510005444/imagesCAQS6E9W_normal.jpg" rel="image)
: RT @shermann: Myths of Linux Distrbutions and other operating systems http://tr.im/EcOz !ubuntu #fail #humor #joke #hate 11/05/09 10:10am![](http://a1.twimg.com/profile_images/27445522/sh_normal.png" rel="image)
: Myths of Linux Distrbutions and other operating systems http://tr.im/EcOz !ubuntu #fail #humor #joke #hate 11/05/09 10:09am![](http://a3.twimg.com/profile_images/75060981/foto_normal.jpg" rel="image)
: RT @mmeckel Twitter lists and real-time-journalism: http://tr.im/Ecoz 11/05/09 08:16am
KursaalTom: 8 ways to lose a customer http://tinyurl.com/bkv3md 02/03/09 07:23pm
aravindajith: funny.. yet true! RT @KursaalTom 8 ways to lose a customer http://tinyurl.com/bkv3md 02/03/09 07:23pm
AaronBoynton: RT @r27: Retweeting @KursaalTom: 8 ways to lose a customer http://tinyurl.com/bkv3md *love it from the customer's perspective 02/03/09 07:21pm
arronlock: RT @r27: Retweeting @KursaalTom: 8 ways to lose a customer http://tinyurl.com/bkv3md 02/03/09 07:19pm
r27: Retweeting @KursaalTom: 8 ways to lose a customer http://tinyurl.com/bkv3md 02/03/09 07:19pm- KursaalTom: 8 ways to lose a customer http://tinyurl.com/bkv3md 02/03/09 07:17pm
- KursaalTom: 8 ways to lose a customer http://tinyurl.com/bkv3md 02/03/09 02:43pm
Add New Comment
Viewing 2 Comments
Thanks. Your comment is awaiting approval by a moderator.
Do you already have an account? Log in and claim this comment.
Do you already have an account? Log in and claim this comment.
Do you already have an account? Log in and claim this comment.
Add New Comment
Trackbacks
(Trackback URL)